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Director, PMO

This individual will manage the PMO to realize efficiencies and improve project execution. The Director of PMO will be responisble for develping data-driven decision making capabilites within the PMO, and building the appropriate feedback loops to drive systemic change that produces measureable results.

The Director of PMO will work with the team to manage timelines and expectations of delivery of all aspects of a project from before receiving the order to hand off to the Client Services division. This is a change from our current practice of handling steps in the process after Engineering and before Client Support Services.

Job Duties:
Specific duties include:

• Staff Management and Development (30%)
o Provide overall leadership for the PMO
o Manage department budget with assistance of the VPTO
o Interview and hire staff as needed
o Complete performance reviews for all PMO staff
o Work with staff to formulate development plans
o Manage staff performance
o Design and implement a project management career track
o Mentor staff to be engaged in creating excellence for the company and for clients.
• PMO Portfolio Management (50%)
o Define, organize and lead the PMO
o Develop and maintain a single standardized delivery framework
o Create a standard set of tools and templates
o Document PMO policies and procedures
o Partner with other leaders to improve project delivery across the organization
o Establish governance and tollgates for project controls
• PMO KPI and Project Metrics Management (20%)
o Develop KPI and metric goals
o Monitor and control all project metrics and PMO KPIs
o Understand trends in data and create actions plans as necessary to obtain project and PMO goals
• Other duties as assigned and deemed appropriate

Job Requirements:
• Up to 30% travel
• Occasional night and weekend work

Qualifications:
• 8+ years of experience working in project management, change management and process improvement
• A PMP certification is a big plus
• Experience managing and facilitating quality improvement projects
• Successful experience in managing PM staff to greater performance and increased efficiency
• Demonstrated ability to obtain and manipulate data to support decision making
• Previous experience in developing continuous learning cultures
• Demonstrated leadership skills
• Outstanding organizational skills and ability to manage multiple large, complex projects concurrently
• Ability to develop and positively influence key, strategic position holders across functions
• Highly knowledgeable about structured delivery and quality improvement best practices
• Experience in creating delivery frameworks
• Expert problem solving and prioritization abilities
• Experience in tracking project financials – estimation, budgeting, tracking, cost containment, project P&L reporting
• PMP certification is a significant advantage

Education/Experience:
• Bachelor degree in business or related field
• Project management and quality improvement certifications required

Physical Demands:
• Able to perform standard office tasks, including typing and phone calls for an extended period of time
• Lift, push, or carry up to 40 lbs.
• Sit, stand, bend, crouch, and kneel