Have any questions? 800-388-0008 or info@alphavideo.com

Sales Support Specialist

Alpha Video is looking for a passionate and motivated individual to join our dynamic team.

Assist in helping Alpha Video achieve increasing revenue and profit by providing full sales support in entering orders, quotes, and managing the daily activities generated by the sales department. Time management and multitasking skills are necessary.

We need you to help us create the WOW moment for our customers.

Responsibilities: Reporting to the Director of Finance, specific responsibilities include:

•Research, analyzes and prepares price quotations for customer based on department guidelines to generate incremental profitable business for Alpha
•Provide excellent customer service by accurately responding to customer inquiries in a timely manner.
•Preparing quotes, proposals and bids
•Learn and maintain in depth knowledge of products and competitors industry trends.
•Remain knowledgeable of vendor products
•Liaison between sales, service and customers
•Processing returns
•Inside sales
•Researching small parts information
•Verifying current pricing for sales
•Assisting A/R with unpaid accounts
•Other duties as assigned and deemed appropriate


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Excellent communication skills
•Aptitude for technology and technology projects
•Detail oriented with a strong sense of recall
•Strong organizational skills
•Flexible multitasking, prioritizing and problem solving
•Knowledge of company policies and procedures
•Drive and implement process improvements to increase work efficiency and effectiveness
•Celebrate the WINS!
•Perform other duties as requested by the Manager.

Bachelor’s Degree (B.A.) from a four-year college or university; or three plus years related experience and/or training; or equivalent combination of education and experience.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office Suite including Microsoft Word, Outlook, Excel & Teams

Alpha Video is an Equal Opportunity Employer